FAQs

What is PrimeXTech?

PrimeXTech is a modern clothing brand inspired by innovation and tech-driven design. We focus on creating high-quality apparel that blends style, comfort, and performance for everyday wear.

Where are you located?

We are based in the United States and operate primarily through our online store, serving customers both domestically and internationally.

What products do you offer?

We offer a curated selection of apparel including t-shirts, hoodies, joggers, and other streetwear essentials. Our designs are influenced by tech culture and built for modern lifestyles.

Do you ship internationally?

Yes, we offer worldwide shipping. Rates and delivery times vary based on your location and selected shipping method at checkout.

How long does shipping take?

Orders are typically processed within 1–3 business days. Domestic (U.S.) shipping usually takes 3–7 business days. International orders may take longer depending on the destination and customs processing.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your delivery.

What is your return policy?

We accept returns on unworn, unwashed items with tags still attached within 14 days of delivery. To initiate a return, please contact us at admin@primextechllc.com.

Do you offer exchanges?

Yes. If you need a different size or item, we’re happy to help with an exchange within the 14-day return window. Please email us to begin the process.

How can I contact customer support?

For all customer service inquiries, please email us at admin@primextechllc.com. Our team typically responds within 24–48 business hours.

Do you offer discounts or promotions?

We occasionally run exclusive promotions. To stay informed, subscribe to our newsletter and follow us on our social media platforms.